1. Agreement to Terms
By accessing, browsing, submitting stay inquiries, or booking accommodations through Getmystays.com ("Website" or "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all terms, you must refrain from using our booking services.
Getmystays.com reserves the right to update or modify these Terms at any time without prior notice. Continued use of the platform constitutes acceptance of revised terms.
2. Scope of Services & Booking Concierge
Getmystays.com operates as an authorized luxury accommodation booking portal and concierge platform connecting travelers with verified hotels, resorts, serviced apartments, and private villas worldwide.
3. Reservation Process & Pricing Policies
- Rates & Taxes: All rates displayed are in local currency or USD unless stated otherwise, and include applicable room charges, municipal taxes, and resort service fees where indicated.
- Guest Capacity & Age Restrictions: Room rates are based on the guest breakdown selected (Adults & Children). The primary guest checking in must meet the hotel's minimum check-in age requirement (typically 18 or 21 years old) and present valid government identification upon arrival.
- Special Requests: Requests such as high floor, bed configuration (King vs. Twin), early check-in, or late check-out are passed directly to the hotel and fulfilled subject to property availability.
4. Payments & Security Deposits
Full or partial payment is required at the time of reservation confirmation, depending on the chosen rate plan (Pay Online vs. Reserve & Pay at Hotel).
Individual hotel properties may require a standard credit card pre-authorization or refundable incidental security deposit upon check-in to cover room damages or mini-bar usage. This deposit is managed directly by the property.
5. Guest Conduct & Property Rules
Guests must comply with all house rules, noise curfews, smoking policies, and pet regulations set by the accommodation property. Getmystays.com is not liable for eviction or penalty fees resulting from guest misconduct or violation of hotel policies.
6. Intellectual Property Rights
All content on Getmystays.com — including logos, brand assets, property descriptions, design layout, software code, and graphics — is protected by copyright and intellectual property laws owned by Getmystays.com or licensed from property partners. Unauthorized copying or redistribution is strictly prohibited.
7. Limitation of Liability & Force Majeure
Getmystays.com shall not be held liable for any indirect, incidental, or consequential damages resulting from flight delays, weather disruptions, natural disasters, public health emergencies, or acts of force majeure beyond our reasonable control. In all cases, Getmystays' liability is strictly limited to the total booking value paid by the customer.
Questions about our policies?
Our 24/7 VIP Concierge team is available to clarify any terms or booking questions.